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Patients Rights

At VSM Hospital, we work hard to give you the finest treatment possible while ensuring you have a positive experience. In order to accomplish this purpose, we have established a framework of patient rights and obligations. We urge our patients, their relatives, or attendants to get familiar with these throughout your visits to/stay in the hospital since doing so will be helpful to you

Patient Rights
  • The right to receive the best care regardless of race, religion, or origin.
  • The right to privacy during hospitalization, examination, procedures, and treatment.
  • Patients and their families have the right to address their special preferences and spiritual and cultural needs.
  • The right to the confidentiality of hospital care and clinical information.
  • The right to be informed about all procedures including anesthesia, blood transfusion, high-risk procedures, or their inclusion in any clinical research program. Their consent for the same must be obtained.
  • The right to information on how to voice a complaint.
  • The right to information on expected costs of treatment.
  • The right to protection from physical abuse or neglect.
  • The right to access his/her records in consonance with medical ethics and statutory requirements.
  • Right to be informed of a plan of care, progress, and information on their health care needs.
  • Patients or their families have the right to refuse treatment.